Shipping and Returns

 

Please read carefully before submitting your order. By ordering from North Beach Boutique, you agree to the following terms. Should you have any questions please contact us via email – info@northbeachboutique.net.au prior to your purchase.

 Please not:

All prices displayed are non-inclusive of G.S.T.

G.S.T will be automatically added at check out.

Returns Policy

When purchasing online from North Beach Boutique please be sure of the style, size, colour, and any other specifications before submitting your order.

All sales made through North Beach Boutiques online store are final and cannot be cancelled. We do not  REFUND or EXCHANGE for change of mind, incorrect sizing or accidental ordering. 

 Please note that all items are carefully checked before dispatch, therefore due to the special nature of our merchandise, we are not able to accept returns for non-faulty items.

 Items that are deemed faulty will be repaired or replaced within a reasonable time frame, as per consumer law therefore any items considered to be worn or damaged will NOT be eligible for a refund or exchange. 

In the circumstance that you have received a faulty item and wish to process an exchange, submit a request via email to us at sales@northbeachboutique.net.au

The item(s) must be shipped back within 7 days upon receipt. After this period the items will not be accepted. All costs associated with shipping/insurance will be at the expense of the customer.

North Beach Boutique will not pay for items shipped back to us under any circumstances.

Manufacturing Fault-Exchanges are only available for same STYLE, COLOUR AND SIZE provided that the item has not been worn and is in original condition. If your item is faulty upon receipt, please call us as soon as possible to notify staff.

Should there be a style or size that you are searching for that does not appear on our website, email us the style number or contact our store and we can check availability for you and advise an estimated delivery time.

All sale Items are final and are not exchangeable or returnable. No exceptions

 

If you need to return an item, please call  +61(2) 4227 2258 alternatively, email us at sales@northbeachboutique.net.au  to obtain an RA#

You may return North Beach Boutique purchases by mailing it to the following address:

Make sure your name, address, phone number, order number, and instructions are clearly indicated.

 

Internet Return Address:

North Beach Boutique

Novotel North Beach

Shop, 2-14 Cliff Road, North Wollongong

New South Wales, 2500

AUSTRALIA

Ph: (02) 42272258

 

All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.

We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit, therefore advise you take out shipment registration of insurance with your postal carrier.

North Beach Boutique will not be responsible for parcels lost or damaged in transit if you choose not to insure.

 

AUSTRALIA WIDE SHIPPING

In stock items ship within 2-3 business days/ via First Choice Couriers however some items may need to be specially ordered which timing may vary from order to order depending on availability with the respective designer warehouse

All delivery times provided on this site are to be used as a guide only. We do not guarantee a specific delivery date. If you have not received an order within 10 days, please contact us via e-mail sales@northbeachboutique.net.au

Unfortunately, we cannot deliver on a public holiday or weekends. However, your parcel will be delivered the nearest business day. Please note the estimated delivery times quoted are subject to orders being received before 3pm Monday to Friday. The delivery times quoted are for Australian capital, metropolitan & major regional areas. Please allow more time for remote & rural districts. At peak times there can be delivery delays.

PO BOX and Locked Bags incur additional charges

$15.00 Flat Rate Delivery Australia Wide

 

Unfortunately we do not ship internationally at this time, we apologise for any inconvenience.

Now Shipping to the USA

 

Fit Guide

Please Note: This is a general size chart for all our styles and all styles fit differently based on the fabric and the style of the dress

   

                                                                                    

                                                                                                        USA SIZE CHART 

 SIZE

 0   USA

 2   USA

 4   USA

 6   USA

 8   USA

10    USA

 12   USA

 14   USA

 16   USA

 18   USA

 20   USA

 22   USA

 24   USA

 BUST

81 cm

84 cm

86 cm

89 cm

91 cm

94 cm

98 cm

102 cm

107 cm

112 cm

117 cm

123 cm

130 cm

 WAIST

65 cm

67 cm

70 cm

72 cm

75 cm

77 cm

80 cm

85 cm

89 cm

94 cm

100 cm

107 cm

114 cm

 HIPS

91 cm

93 cm

95 cm 

98 cm 

100 cm 

103 cm 

105 cm 

110 cm 

117 cm 

122 cm 

127 cm 

132 cm 

137 cm 

 

                                                                           

                                                                                                 AUSTRALIAN SIZE CHART 

 AUSTRALIA

XS

S

M

L

XL

 BUST

80 cm

85 cm

90 cm

  95 cm

100 cm

 WAIST

60 cm

65 cm

70 cm

  75 cm

  80 cm

 HIPS

85 cm

90 cm

95 cm

100 cm

105 cm

 

 

 

   SHOE SIZE CHART

AUSTRALIA

   5

   6

   7

   8

   9

  10

 11

USA

   5

   6

   7

   8

   9

  10

 11

UK 

   3

   4

   5

   6

   7

  8

  9

EUROPEAN 

 35

 36

 37 

 38

 39

40 

 

  41

 

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